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Configuring the E2700 controller management port

You can use SANtricity Storage Manager on the service laptop to set the IP address for the E2700 controller management port. If you accessed the E2700 controller using an IP address obtained using DHCP, you must follow these steps to set a static IP address.

Before you begin

You must have a service laptop with SANtricity Storage Manager already installed.

About this task

For detailed instructions, see the SANtricity Storage Manager documentation.
Attention: To ensure that you do not lose your management connection to the hardware and the controller firmware in the StorageGRID Webscale appliance, NetApp strongly recommends that you set a static IP address for E2700 controller by following the steps in this section.


  1. From SANtricity Storage Manager, click the Devices tab.
  2. In the Devices tab, double-click the newly added array.
  3. Click the Hardware tab.
  4. In the Hardware pane of the Array Management page, highlight Controller A, Port 1.
  5. On the Array Management page, from the Hardware menu, select Controller > Configure > Configure Management Ports:

    SANtricity Change Network Configuration page
  6. Change the IP address of Controller A, Port 1 to the management IP address, gateway, and subnet mask by doing the following:
    1. From the Speed and duplex mode drop-down list, select Auto-negotiate.
      After you select Auto-negotiate, make sure that your Ethernet switch is also set to Auto-negotiate. Connectivity issues might occur if automatic negotiation is selected in SANtricity Storage Manager but not set for the Ethernet switch.
    2. Depending on the format of your network configuration, select either Enable IPv4 or Enable IPv6, or select both boxes.
    3. Click Specify and change the IP address of Controller A, Port 1 to a routable management IP address, gateway, and subnet mask.
    4. Click OK.
  7. After the change, ping the two IP addresses using an external laptop, not the service laptop.
    It might take a few minutes to get a response to the ping.
  8. If the pings return the IP data, disconnect the Ethernet cable from your service laptop, and reconnect the cables from the controllers to the management network.
  9. In SANtricity Storage Manager, remove the newly added storage array and add it again using the new IP addresses of Port 1.
  10. Rename the controller by completing the following steps:
    1. From the SANtricity Enterprise Management page, right-click the controller name and select Rename.
    2. Rename the controller and click OK.