Troubleshooting information helps you to identify and resolve issues you encounter when using Unified Manager.
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Changing the Unified Manager host name
At some point, you might want to change the host name of the system on which you have installed Unified Manager. For example, you might want to rename the host to more easily identify your Unified Manager servers by type, workgroup, or monitored cluster group.
Adding disk space to the Unified Manager database directory
The Unified Manager database directory contains all of the health and performance data collected from ONTAP systems. Some circumstances may require that you increase the size of the database directory.
Changing the performance statistics collection interval
The default collection interval for performance statistics is 5 minutes. You can change this interval to 10 or 15 minutes if you find that collections from large clusters are not finishing within the default time. This setting affects the collection of statistics from all clusters that this instance of Unified Manager is monitoring.
Changing the length of time Unified Manager retains event and performance data
By default, Unified Manager stores event data and performance data for 6 months for all monitored clusters. After this time, older data is automatically deleted to make room for new data. This default timeframe works well for most configurations, but very large configurations with many clusters and nodes may need to reduce the retention period so that Unified Manager operates optimally.
Enabling periodic AutoSupport
You can choose to have specific, predefined AutoSupport messages sent automatically from Unified Manager to technical support to ensure correct operation of your environment, and to assist you in maintaining the integrity of your environment. AutoSupport is enabled by default, and it must not be disabled in order for you to receive the benefits of NetAppActive IQ.
Sending on-demand AutoSupport messages
You can send Unified Manager system information to technical support for assistance with troubleshooting issues. The AutoSupport message contains diagnostic system information and detailed data about the Unified Manager server.
AutoSupport page
The AutoSupport page enables you to enable periodic AutoSupport, or to send an on-demand AutoSupport message to NetAppActive IQ. AutoSupport is enabled by default.