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Commands for managing AutoSupport

You use the autosupport and options autosupport commands to change or view AutoSupport configuration, display information about past AutoSupport messages, and send or resend an AutoSupport message.

Configure AutoSupport

If you want to... Use this command...
Control whether any AutoSupport messages are sent options autosupport.enable
Control whether AutoSupport messages are sent to technical support options autosupport.support.enable
Set up AutoSupport or modify the configuration of AutoSupport options autosupport
Enable and disable AutoSupport messages to your internal support organization for individual trigger events, and specify additional subsystem reports to include in messages sent in response to individual trigger events autosupport trigger modify

Display information about the configuration of AutoSupport

If you want to... Use this command...
Display the AutoSupport configuration options autosupport
View a summary of all addresses and URLs that receive AutoSupport messages autosupport destinations show
Display which AutoSupport messages are sent to your internal support organization for individual trigger events autosupport trigger show

Display information about past AutoSupport messages

If you want to... Use this command...
Display information about one or more of the 50 most recent AutoSupport messages autosupport history show
View the information in the AutoSupport messages including the name and size of each file collected for the message along with any errors autosupport manifest show

Send or resend AutoSupport messages

If you want to... Use this command...
Retransmit a locally stored AutoSupport message, identified by its AutoSupport sequence number
Note: If you retransmit an AutoSupport message, and if support already received that message, the support system will not create a duplicate case. If, on the other hand, support did not receive that message, then the AutoSupport system will analyze the message and create a case, if necessary.
autosupport history retransmit
Generate and send an AutoSupport message—for example, for testing purposes options autosupport.doit

For more information, see the man pages.