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Diagnosing and troubleshooting issues in storage systems

On the NetApp Support Site, you can find documentation about monitoring, troubleshooting, and maintaining the physical resources of storage systems. You can also find information about diagnosing and correcting hardware issues, turning on AutoSupport, and interpreting Syslog messages.

To learn about... Go to this information source on the NetApp Support Site at support.netapp.com...
  • Monitoring, troubleshooting, and maintaining the physical resources of a system
Hardware Platform Monitoring Guide
  • Testing field replaceable units and diagnosing and correcting system hardware problems
Diagnostics Guide
  • Collecting data and uploading core files and diagnostic data directly to technical support
Remote Support Agent Configuration Guide for 7-Mode for Use with Data ONTAP
  • Support features of your equipment, including AutoSupport
  • Working with technical support during the life of your storage systems
  • Technical tips and articles to help with specific issues and problems

Knowledgebase

  • The current status of bugs

Bugs Online

To learn about... Go to this information source at netapp.com...
  • Exchanging knowledge and information with certified experts and fellow professionals
  • Joining current online discussions about storage and IT efficiency and flexibility

Communities