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Event notification options

You can use either the Configuration Wizard or the Auto Notification Settings dialog box to enable and configure the SnapManager event notification services.

Understanding SnapManager event notification options

The following event notification options can be configured from either the Configuration Wizard or from the Auto Notification Settings dialog box.

SnapManager e-mail notification SnapManager can notify you through e-mail (using SMTP) about the success or failure of the following types of events:

SnapManager event logging If AutoSupport is enabled on the storage system, the SnapManager events can be posted to the storage system event log. This option is enabled by default. SnapManager also sends system configuration data, such as the number of databases on the system, to the storage system in the form of AutoSupport. SnapManager always sends this kind of AutoSupport information because AutoSupport is independent of SnapManager event notification settings.

AutoSupport notification If AutoSupport is enabled on both the storage system and SnapManager, technical support receives automatic e-mail notification about any SnapManager events or storage system problems that might occur. This option is enabled by default.

The AutoSupport daemon monitors the storage system's operations and sends automatic messages to technical support to alert them to potential storage system problems. If necessary, technical support contacts you at the e-mail address that you specified to help resolve a potential system problem.

The following information is sent to AutoSupport each time the SQL Server database is enumerated in SMSQL:

The AutoSupport daemon is enabled by default on the storage system. For additional information, see the Data ONTAP SAN Administration Guide for 7-Mode for your version of Data ONTAP.

Limit event logging to failure events If AutoSupport is enabled on the storage system, you can limit the SnapManager events that are posted to the storage system event log and AutoSupport (if enabled for SnapManager) to failure events only. The option to limit event logging to failure events is enabled by default.

Using the Auto Notification Settings dialog box

To configure automatic event notification settings for SnapManager, complete the following steps.

Step Action
1

From the Actions pane, select Notification Settings.

Result The Notification Settings dialog box appears.

Note: The Configuration Wizard presents the same options in the Configure Automatic Event Notification screen.
Configure E-mail Notification
2

This selection is optional. To enable e-mail notification, select the "Send e-mail notification" option.

By default, the automatic e-mail notification feature is disabled.

Note: SnapManager relies on and requires an external mail host at your site to send mail. The mail host is a host that runs a mail server that listens on the SMTP port (25).
3

In the four text boxes in the top half of the tab, enter the following information.

SMTP Server The host name or the IP address of the SMTP e-mail server or gateway to be used.

From The e-mail address of the sender of the notification. By default, the name SMSQLAutoSender is used. To specify a sender other than the default, use following e-mail address format:

SenderName@SenderDomain.com

To The e-mail address of the recipient to whom the notification is to be sent. For more than one recipient, use a semicolon (;) to separate the addresses. Each recipient must be in the RecipientName@RecipientDomain.com format.

Subject The text to be appended to the following standard subject line, which is included in all notification messages:

Backup status at mm_dd_yyyy-hh.mm.ss from MachineName

By default, SnapManager for SQL Server is used for the appended subject string.

4

Click Advanced.

Result The Advanced Event Notification Settings dialog box appears.

Configure Advanced E-mail Notification Settings
5

In the E-mail Message Content panel, select one of the following types of body messages to include in the body of the e-mail:

  • Send operation results summary
Note: If you choose to send the operational results in summary format rather than in verbose format, you can also select the Include SnapManager Operation Report as an Attachment option.
  • Send verbose operation results
6

Click OK to commit your settings.

7

Click Send a Test Email.

Result: SnapManager sends the e-mail notification, using the settings you specified, and displays a notification.

Configure Event Logging and AutoSupport
8

If you want to enable posting of SnapManager events to the storage system event log, select the "Log SnapManager events to storage system syslog" option.

9

If SnapManager event logging is enabled, you can also enable automatic e-mail notification about any SnapManager or storage system problems to technical support. To do this, select the "Send AutoSupport Notification" option.

10

If you want to limit SnapManager event logging to failure events, select the "On failure only" option.

11

Click OK.

Note: If you are using the Configuration Wizard instead of the Auto Notification Settings dialog box, click Next.