When an AutoSupport message is sent by email, the message has a standard subject, a brief body, and a large attachment in 7z file format that contains the data.
The subject line of messages sent by the AutoSupport mechanism contains a text string that identifies the reason for the notification. The format of the subject line is as follows:
System Notification from System_Name (Message) Severity, where:
The body of the AutoSupport message contains the following information:
The key information in an AutoSupport message is contained in files that are compressed into a 7z file called body.7z and attached to the message.The files contained in the attachment are specific to the type of AutoSupport message.