You need to complete few steps to run the data collection utility.
Before you begin
Ensure that you are logged in as a root user.
Steps
- Change to the SnapDrive for UNIX diagnostic directory. The path is: install_directory/diag
install_directory is the SnapDrive for UNIX installation directory for your host operating system. This directory can vary depending on your host operating system.
- At the command prompt, enter the following command: snapdrive.dc [-d directory] [-n file_name] [-f]
-d directory specifies the location for the compressed file that this utility creates. The default location is /tmp/netapp.
-n file_name specifies a string to be included in the name for the directory and compressed output file. If you supply a value for this argument, the snapdrive.dc utility creates a directory called ntap_snapdrive_name and a file name called ntap_snapdrive_name.tar.Z The default path name is /tmp/netapp/ntap_snapdrive_info.tar.Z
- Send the directory/ntap_snapdrive_name.tar.Z file to NetApp technical support for analysis.