The data collection utility runs the NetApp diagnostic utilities, copies SnapDrive for UNIX log files, and creates a compressed file that is used for analysis.
utility performs the following tasks:
Runs the host_info and filer_info utilities to collect information about the host and the storage systems connected to the host, and saves this information in a compressed file. The host_info utility and filer_info utility comes along with SnapDrive for UNIX installation package.
For example, on AIX, it is the aix_info utility.
Creates a directory called /tmp/netapp
/ntap_snapdrive_name. The tool places copies of the following files in the directory:
- SnapDrive for UNIX version, as indicated by running the snapdrive version command
- The snapdrive.conf file
- The audit log files
- The trace log files
- The recovery log files
- The files created by the host_info utility
- Creates a compressed file of the directory contents and displays a message stating you send this file to NetApp technical support.