Unknown authentication error
- Issue
- When you are performing an authentication-related operation, such as adding, editing, deleting, or testing remote users or groups, the following error message might be displayed: Unknown authentication error.
- Cause
- This problem can occur if you have set an incorrect value for the following:
- Administrator Name of the Active Directory authentication service
- Bind Distinguished Name of the OpenLDAP authentication service
- Corrective action
- Click
- In the Configure Settings dialog box, click .
- Based on the authentication service that you have selected, enter the appropriate information for Administrator Name or Bind Distinguished Name in the Authentication dialog box.
- Click Save and Close.
