You can use the maintenance console to configure network settings, to configure and manage your virtual appliance, and to view server status to prevent and troubleshoot possible issues.
What the maintenance console does
The maintenance console enables you to maintain the settings on your virtual appliance and to make any necessary changes to prevent issues from occurring.
What the maintenance user does
Created during initial configuration, the maintenance user can create subsequent users and assign them roles. The maintenance user can also access the maintenance console and has the role of OnCommand Administrator in the GUI.
Diagnostic user capabilities
The purpose of diagnostic access is to enable technical support to assist you in troubleshooting. You should only use it when directed by technical support personnel.
Accessing the maintenance console using Secure Shell
If the Performance Manager GUI is not in operation, or if you need to perform functions that are not available in the user interface, you can access the maintenance console to reconfigure your virtual appliance.
Sending a support bundle to technical support
This workflow shows you how to generate, retrieve, and send a support bundle to technical support using the maintenance console. You should send a support bundle when the issue that you have requires more detailed diagnosis and troubleshooting than an AutoSupport message provides.
OnCommand maintenance console menus
The maintenance console enables you to update Performance Manager, configure and maintain your Performance Manager network settings, and back up Performance Manager.