Issue with adding LDAP using Other authentication services

Issue

When you select Other in the Authentication dialog box, the user and groupObjectClass retain the values from the previously selected template. If the LDAP server does not use the same values, the operation might fail.

Cause

The users are not configured correctly in OpenLDAP.

Corrective action

You can manually fix this issue using one of the following workarounds.

If your LDAP user and object classes are user and group, respectively, then perform the following steps:

Click Administration > Configure Authentication Settings to display the Authentication dialog box.
In the Authentication Service drop-down menu, select Active Directory and then select Others.
Complete the text fields.

If your LDAP user and group object classes are posixAccount and posixGroup, respectively, then perform the following steps:

Click Administration > Configure Authentication Settings to display the Authentication dialog box.
In the Authentication Service drop-down menu, select OpenLDAP and then select Others.
Complete the text fields.