LDAP server slow to respond

Issue

The LDAP server takes a long time to respond to queries.

Cause

Supporting nested groups causes the LDAP server to slow down.

Corrective action

If you use Active Directory, you can speed authentication by disabling support for nested groups in Performance Manager. However, if you choose to disable nested groups, you must ensure that users are direct members of the groups added to Performance Manager.

To disable nested group support, follow these steps:

Click Administration > Configure Settings > Authentication to display the Authentication dialog box.
Select the Enable Remote Authentication check box.
In the Authentication Service drop-down menu, select Others.
In the Member box, type "member".
Click Save and Close.