Table of ContentsView in Frames

AutoSupport dialog box

The AutoSupport dialog box enables you to view the AutoSupport description, enable periodic AutoSupport, or send an on-demand AutoSupport message. The dialog box also displays the product System ID, which is a unique ID for your Performance Manager instance that technical support uses to find your AutoSupport messages.


You can perform the following operations:

View AutoSupport Description
Displays the AutoSupport description, including the customer benefits and security description.


You can perform the following operations:

Enable Periodic AutoSupport
Enables you to have specific, predefined messages to technical support periodically generated for issue diagnosis and resolution.
Generate and Send AutoSupport
Enables you to generate an on-demand message to send to technical support for any issues that have recently occurred.