Troubleshooting information helps you to identify and resolve issues you encounter when using Unified Manager.
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Sending an on-demand AutoSupport message
You can choose to have OnCommand Unified Manager send an on-demand message to technical support for assistance with troubleshooting issues. The AutoSupport message sent by Unified Manager contains diagnostic system information and detailed data about the Unified Manager server.
Troubleshooting access to CIFS shares
You might not be able to access CIFS shares if the storage objects serving these shares are unavailable. You should review availability events such as Volume Offline, Junction Path Offline, or SVM CIFS Server Down that are generated when these objects are unavailable.
Identifying inaccessible volumes and qtrees
You might not be able to access a volume or a qtree or write data to the volume or qtree. In such cases, the storage administrator must identify the quota for the volume or qtree that is not accessible and take appropriate action to resolve the issue.